Customer Service
Here at Sitbetter we are committed
to seeing your complete satisfaction with your new office product - we
know that you may have questions, comments or concerns and want to assure
you that our customer service staff is more than a blank form, automated
email, or a machine on a phone. We are experts in chairs, and our customer
service representatives are here to see that you get expert help.
With that in mind, we offer you various ways to contact us, and we urge you to do so, even if only to say hi, or voice your displeasure about a bad day.
Feel free to call us at: 1-866-311-9421
Monday - Friday 8:00am to 5:00pm PST
Or, write us an email...
Which email do you write to? Simply follow the scenario that best describes your problem...
"I need help building my chair, I don't know if I want leather or mesh, or I forgot how to sit..."
help@sitbetter.com
"My chair was missing pieces, or it was broken, or you guys sent a zebra striped office chair instead of my black office chair! Who in their right mind would sell a zebra striped office chair?!"
problems@sitbetter.com - for inquiries about our Damaged or Defective Goods Policy.
"Where do I write to begin the return, refund, or cancelation process?"
returns@sitbetter.com - for inquiries about our Returns, Refund and Exchange policy.
"A certain chair does not say free shipping, and I need to know how much shipping would be?”
freight@sitbetter.com - for inquiries about specific Shipping Info
Any other issues? Please call us. We’re always here to help.
At Sit Better, we keep it simple, faster, less expensive
and better!
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