15 year, Three Shift Warranty:
Triton, TritonMax, Triton Intensive, TritonPlus
10 year, Three Shift Warranty:
RhinoPlus, Thino Chair, Rhino/Sit Stand, Fusion, Intensive Task , and Round Stools
10 Year, Single Shift Warranty:
Dimension, Centris, Ratio
fabric, Foam assembly and arm pads are warranted for 3 years. The urethane skin and foam assembly on Rhino products are warranted for 5 years.
This warranty applies only to products used under normal conditions by the original purchaser. Warranties do not apply to damage from neglect, abuse, normal wear and tear, or to products that have been modified by the user. Cramer supplied replacement parts must be used to retain warranty coverage.
Cramer's liability is limited to repair or replacement at Cramer's option, and cannot exceed the original invoice price. All labor charges must be pre-approved. Cramer is not liable for incidental or consequential damage arising in connection with the sale, use or serviceability of Cramer products. Repairs or replacements do not extend the original warranty period.
For warranty claims, contact Cramer Customer Service at 1-800-366-6700. For faster service, have the information under the label under the seat ready. This helps Cramer determine when the chair was manufactured and other specific details necessary to respond to your questions. THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES EXPRESSLY STATED OR IMPLIED.