Manufacturer Warranty

HIGHMARK products are manufactured with careful attention to detail and with an ongoing commitment to achieve a level of quality that is free of defects in materials and workmanship. In an effort to stand behind this philosophy, HIGHMARK hereby warrants, to the original purchaser of the product and from the original date of purchase, the following:

FOR INSYNC, INTOUCH, EMME, VALENCE, MODELA 2, SPRINT PLUSH, BOLERO, KADET, HB, FINO, CAMBER, MODUS, WAVE, TEN, LYNX, TEAM UP, QUICKSTACKER AND COMPANION CHAIRS



FOR INSYNC (WITH HEAVY-DUTY UPGRADE), EMME-HD AND OVERTIME CHAIRS



FOR REFLEXX CHAIRS



THE WARRANTY

Should any product fail, the defective product must be returned to HIGHMARK or one of its authorized dealers, freight prepaid, with proof of original purchase. Written authorization must be obtained before shipping the product directly to HIGHMARK. For products shipped directly to HIGHMARK, HIGHMARK will repair or replace the part(s) or product at its discretion. If the product is returned to an authorized dealer for repairs, HIGHMARK will provide the materials to repair the product free of charge, including transportation costs.

FABRIC, VINYL & LEATHER VARIATIONS

Seating upholstered in fabric, vinyl or leather is sold, subject to normal variations and/or irregularities in color, texture and grain.
HIGHMARK is not responsible for slight differences in fabric color due to supplier dye lot differences on large orders or on repeat orders placed at later dates from the original order.