OBUS FORME LIMITED WARRANTY
(North America only)
Obus Forme Ltd. guarantees all items are free from defects in workmanship & materials for a period of time between the original purchase date & that stated below. This guarantee applies when items are used for the purpose intended. Items will be repaired/replaced
(at our option), with new, refurbished parts/products &/or substitutes, if the ORIGINAL purchaser has completed & returned the Warranty Registration within 30 days of purchase & includes original receipt. Shipping, customs, duties & taxes must be PRE-PAID TO & FROM OBUS FORME by the PURCHASER. This warranty gives you rights that vary by province/state. This warranty may change and is not transferable
WHAT IS NOT COVERED Wear & tear, aging, foam/item discoloration, odor, flattening, density, variation, leaking, alteration, mishandling, faulty adjustment, misuse, improper care, power damage, accidents, rental use, obsolete items, service by anyone other than ObusForme, use of any non-ObusForme authorized parts, shipping damage, over inflation, neglect, items sold 'as is' or damage due to natural acts are NOT covered.
WARRANTY TIME FRAME Backrest Frame: Lifetime (cover, foam, lumbar pad & other Backrest parts/materials are NOT covered) Seat Frame: 1 year (cover, foam & other Seat parts/materials are NOT covered. Colour/zipper match not assured) Back Therapy: 1 year (Back Therapy includes Backlife, Back Belts, Back Packs, Drivers Seats) Sleep/Foot/Muscle Therapy: 1 year (pillow cases are NOT covered. Only foam or bladder will be replaced) Electrical Parts: 1 year (this includes wires, adaptors, plugs and other electrical parts/components)
Please note: Per the manufacturer's return and exchange policy, all Obus Forme products can NOT be returned once opened.