The manufacture of Office Master office furniture is conducted under
the highest industry standards with careful attention to detail and
individual inspection of each and every unit.
All chair frames, including metal, gas cylinders, wood and plastic parts,
and control handles are guaranteed against structural failure for 7-year
or 12-year warranties under normal commercial use and to the first
purchaser. Casters and Office Master in-stock upholstery items have
a 2-year commercial use warranty. COM/COL and graded-in fabrics
are not covered under Office Master warranties.
Standard commercial
use is defined as the proper usage for one single shift, a total of 40
hours or less per week and by persons weighing 250 lbs. or less, unless
otherwise specified by Office Master.
Should any item fail, please return product to the Dealer from whom
it was purchased. The Dealer will send the defective part to the
Manufacturer, freight prepaid. The Manufacturer will repair or
replace the defective part and return it to the Dealer, freight prepaid.
Please request written authorization for returning defective parts to
Manufacturer. Returned defective parts will NOT be accepted without
prior written authorization. This warranty does not apply to items
subjected to abuse, misuse, neglect, alteration, or damage caused by
shipment, storage, accident, fire, flood, or act of God.
12-Year Limited Warranty
Unless otherwise specified, all models not classified as budget or 24/7 or heavy-duty are covered under a 12-year limited warranty on all structural components.
7-Year Limited Warranty
Unless otherwise specified, all models classified as budget or 24/7 or heavy-duty are covered under a 7-year limited warranty on all structural components.