Manufacturer Warranty

Safco warranty obligation:
We pledge to repair or replace at Safco's option, any Safco product or component that is defective in material or workmanship for as long as you, the original purchaser, own it. This warranty is subject to the provisions below.

The following listed parts, components, and supplies are covered under warranty in accordance with the below schedule following the product purchase date.

Twelve Years: Wood Seating
Ten Years: Seating Controls
Five Years: Glides, casters, and polymer-based components, stacking chairs, seating and upholstery fabrics.

Warranty Exclusions:

  • Product or product components utilized with intent to rent or lease.

  • Freight damages: Safco is not liable for any product damages sustained during shipping or handling operations. Safco provides specific policies and requirements regarding shipping and handling and reserves the right to review and address product distribution matters separately.

  • Normal wear and tear.

  • Product negligence: A product is not considered defective upon improper installation, or misuse of the product or its components.

  • Alterations or attachments to the product that were not approved by Safco.